Corporate Sustainability Practices of Hotel Industry: A Systematic Literature Review

Abstract

This systematic review paper aims to enhance knowledge of the area of corporate sustainability initiatives in the hospitality industry as it has been researched by earlier researchers. Corporate sustainability has gained more attention in academics and the corporate world since the 1990s. However, there is still a dearth of literature in the field of corporate sustainability. This review study analyzes 28 papers from online indexed journals that were published between the years 2003and 2022.The purpose of this study is to give hoteliers a feeling of a road map towards corporate sustainability practices within the hospitality industry, to offer a variety of possibilities for new, creative sustainability activities, and to take a closer look at the corporate sustainability initiatives that are currently being made in the sector. This research paper has compiled the corporate sustainability definitions and prevailing sustainability practices by analyzing the prevailing literature. The results show that corporate sustainability is a domain that is currently developing. Many definitional strategies have been utilized, and various corporate sustainable best practices have been adopted by hoteliers all over the world. The findings demonstrate the importance of sustainability in the hospitality sector and the variety of inventive ways in which hoteliers are integrating sustainability into their business plans. This is demonstrated by the expansion of their clientele and high levels of customer satisfaction, the decline of their carbon footprint, and the improvement of their corporate reputation among hotels around the world. The review's findings also revealed a vacuum in the body of knowledge about corporate sustainability in hotels.